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FREQUENTLY
ASKED QUESTIONS (FAQ)
Q.
How can you offer free hosting?
A.
We add a small header and a small footer to each of your pages.
Q.
Can I use my own domain name (i.e. .com, .net, .org, .biz, ...)?
A.
Sure! We now support domain name hosting. To map your domain name to
your account, you must do 2 things. First, log into our members
area, and add your domain name to your account. Second, point
the DNS servers of your domain to ns0.cleanadulthost.com
(207.246.147.4) and ns1.cleanadulthost.com (207.246.145.11). DNS
transfers usually take between 2 and 5 days (this is how the net
works, we can't do anything to speed this process), so please be
patient. Please note that your FTP infos remains the same, and that
we don't forward any emails (any email sent at one of your domains
will bounce back to the sender).
Q.
How can I upload my website and images?
A.
You have 2 choices. For those of you who know FTP, you can use your
favorite FTP client (CuteFTP
and WS-FTP are
very popular). If you don't know very well FTP, you can use your
favorite browser. We recommand Internet
Explorer 6 because it has more features than Netscape.
When using your browser, you can simply drag & drop (or copy
& paste) folders and files from your local computer to your
browser. Please note that you received all the instructions on how
to use this when you signed up with us.
Q.
I heard some free hosts are doing nasty things to websites they
host, including adding consoles, limiting their bandwidth, overload
their servers, redirect/steal traffic.. Are you doing the same
thing?
A.
No, No and No! We will always keep our headers and footers the
smallest as possible, we will never add consoles to your sites, nor
will we limit your bandwidth. You see, we're not greedy as some
freehosts. We are a small team of young and dynamic people, working
for themselves. Our goal isn't to make lots of money, it is to offer
you the best free hosting as possible. We keep a very thin profit
margin, because the bigger we are, the better are the prices we have
on bandwidth. This is very profitable for our other projects. We are
webmasters just like you.
Q.
Can I post my galleries to TGPs? What about PicPosts?
A.
You can post galleries to TGPs, and you're invited to do so. We will
always carefully choose the links/banners we put in headers/footers
to make sure your galleries are accepted at the most TGPs as
possible, and if we are banned for a reason or another, we will work
with owner of that site to correct the situation and have the ban
lifted.
Q.
Which files are accepted?
A.
Currently we support standard html and images files, which means
.htm, .html, .gif, .jpg, .js and .css. We are currently evaluating
the possibility of adding support for movies. The size of your
individual files should be < 85kb. Files exceeding this size will
get automatically deleted. Besides that, there's no limit on the
number of files you can host in your account.
Q.
Can I have more than 1 account?
A.
Sure thing, this is not a problem. But there is no point of
registering 50 accounts, since you have unlimited bandwidth and disk
space for each of them.
Q.
I have other questions! How do I contact you?
A.
You can email us at support@cleanadulthost.com
. We'll be happy to answer your questions and help you when
possible.
Q.
Do you support CGI/PHP/SSI/.htaccess?
A.
Not at the moment, but we might in the future. This has a lot of
implications, because of the security risks involved and the
possibility that 1 user could use all the servers' ressources (and
even crash it). |
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